3-5 working days UK £5.95
Returns, Exchanges and Credit Notes
We understand that sometimes something just doesn't work for you and you want your money back. As long as an item is still in its original condition, we accept returns for free, subject to the rules below, which includes rules about fair use. None of these rules affects your statutory rights.
If you return an item requesting a refund within 14 days of the item being delivered to you, we'll give you a full refund by way of the original payment method or exchange. We aim to refund you within 7 days of having received the returned item. Please note that the cost of the returns are at the buyer's expense and delivery costs will not be refunded, this does not affect your statutory rights.
Sale items can only be exchanged.
After 14 days you can return your item for up to a further 7 days for an exchange or credit note at our discretion.
We don't accept returns for unwanted items after 21 days of delivery. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
All items must be unused and returned in the same packaging and in the same condition as you received them and must have the original swing tag intact
If any product is proven to be faulty or not as described, we will replace the product or refund the invoice value.
Credit notes will be valid for a period of 6 months from the time of issue.