Returns & Delivery
3-5 working days UK £3.99
Next working day UK £7.99
Simple & Easy Returns
You can request an exchange or a refund for goods you have purchased on Ibiza Chic up to 14 days after receiving your order.
If the product is proven to be faulted or not as described, we will replace the product or refund the invoice value.
If you wish to exchange the product, please return the product (VIA ROYAL MAIL ONLY) and re-order via the website.
If for whatever reason you decide you no longer wish to purchase the product, you can return the product (VIA ROYAL MAIL ONLY) up to 14 days after receiving your order.The cost of the returns are at the buyers expense and the return shipment is at the responsibility of the buyer.
Please simply email our helpful team here to request an exchange or refund. Returns must be received in their original manufactured packaging, and must have the original swing tag intact. We aim to process your refund within 14 days but will strive to refund sooner.